SMS Costruzioni Generali S.p.A. is a leading company in San Marino in the building sector, founded in 1978 with the name of San Marino Strade s.a. thanks to the passion and impressive commitment of partners Ambrogio Rossini and Marino Rossi.

Its main activity in the early years was the construction of roads, aqueducts, sewers and the distribution of methane gas; vital public works that the State San Marino needed in the 1970s-80s.

Subsequently, the Company expanded its operations to become a general construction group, implementing public and private works and infrastructures. Thanks to the skills acquired over the years and exceptional professional experience, in March 2000 SMS Costruzioni Generali S.p.A. decided to open a stable organisation in Italy with head offices in Rimini in order to offer its experience to Italy itself and also further extend its operating and market spheres. Constant growth of the company and its determination to achieve even stronger entrepreneurial qualification stimulated continual comparisons with new technologies and the market both in the Republic of San Marino itself and in the overall context of the Italian market.

The primary objective of SMS Costruzioni Generali S.p.A. today is to invest in human resources and new technologies to ensure constant competitiveness in all markets and satisfy client requirements in the best possible way. All personnel at SMS Costruzioni Generali S.p.A. is extremely qualified to ensure that clients can truly rely on a continually up-dated and avant-garde company that upholds the principles of “good building”

SMS Costruzioni Generali S.p.A., among the cardinal points of its entrepreneurial strategy, focuses on Quality as the reference element in the development of works and the supply of services.

Company Management, through the optimisation of job order management and organisation and thanks to the know-how of its personnel, ensures constant supervision of processes and activities in any way connected with the quality of services and works. The commitment of Company Management in this regard is confirmed by the implementation of the Quality Management System in conformity with UNI EN ISO 9001:2015 standard, considering its certification by an independent accredited authority to be of vital importance.

Company Management therefore considers full client satisfaction as fundamental and ensures continual and constant attention to clients with the objective of ensuring respect of contracts and applicable legislative dispositions.

Company Management believes that planning of organisation is strategic and implements continual activity to involve, training and update personnel at all levels. Quality system documentation (Quality Manual and related documentation) is the reference for personnel in performing their activities in accordance with areas of competence. The general approaches for which Company Management has approved specific objectives concern:

• client satisfaction;
• solidity of the company (turnover and operating financial results);
• capacity to ensure the best technological solutions (continual personnel training);
• effectiveness of processes (through in-house indicators that help improve the entire company system)
• skills and reliability of suppliers (capacity to meet contractual requisites)

In keeping with quality principles, SMS Costruzioni Generali S.p.A. believes that continual improvement is a fundamental element for the growth of the company and the full satisfaction of clients. Regular audits are performed to verify correct operation of the Quality System.

Every year, Company Management reviews the adequacy of the Quality System by verifying the attainment of annual Quality Policy objectives, the adequacy of resources and the Quality System itself and the trend for processes by defining any corrective and preventive actions to ensure improvement

The distribution of the Quality Policy and related objectives is assured through regular meetings.